Farmers National Bank Lab Branch
olsavskyjamdev
on
April 20, 2025
Project Description
Farmers National Bank Lab Branch
- As the first lab branch, new customer service and technology initiatives were tested
- Although the lab branch offers traditional banking services, it was important to reimagine the traditional bank branch concept
- Interactive Teller Machines (ITM) were integrated within the facility and drive-thru lanes to allow video tellers to virtually assist customers with banking needs
- To make customers feel comfortable and welcomed the design incorporated natural lighting and high ceilings and implemented a technology wall and hospitality area
- Future plans include additional lab branches in area markets







